Contracting & Certification Instructions

Welcome to Wellcare! We are pleased that you would like the opportunity to sell our MA and MAPD plans. Prior to marketing or selling any Wellcare Medicare products, you MUST follow each step below to ensure accurate completion and efficient processing of your Broker Agreement.

Contract Today!

Brokers interested in partnering with Wellcare can complete the contact here.

Brokers interested in contracting with a hierarchy level broker or agency need to contact them directly for assistance with receiving an onboarding invitation.

Downloading the Completing an Invitation to Onboard guide for detailed steps on completing a contract. 

Certifications

To complete the Wellcare Annual Certification Training and AHIP, please visit our new training platform: Centene Learning Center.

Review our 2024 CLC Training Site Instructions

Broker Self-Service Portal

Access our Single Sign-On Portal!

Please reference the Single Sign-On User Guide for set-up instructions.

Within this portal, you will have access to Centene Workbench and CustomPoint. Centene Workbench is our broker portal that allows you to submit inquiries, access your Book of Business, view pending applications, see commission history and statements (if applicable), make changes to your profile, and so much more!

For step by step instructions, see our portal User Guide!

CustomPoint is our self-service sales material download and ordering tool. It allows you to order state and plan-specific enrollment materials as needed! View the CustomPoint User Guide page for helpful information.

 

Need Assistance?

If you need assistance, please call

Phone: (866) 822-1339
Hours: Monday- Friday 8:00 a.m. – 8:00 p.m., EST